Not Heating Well
Lukewarm air, or a house that won't reach temperature in mild weather, can mean a refrigerant, valve, or control problem.
Heat Pump Repair · Kokomo, IN
Heat Pump Repairin Kokomo, Indiana.
A heat pump heats and cools your home, so when it has a problem you feel it in every season. We repair heat pumps of all makes and models, including systems paired with a gas furnace.
24/7 Emergency Service1-Year Labor WarrantyLicensed & Insured
Common Problems
Signs your heat pump needs repair.
Some heat pump behavior that looks strange is normal. These are the signs that something actually needs attention.
Running on Backup Heat
If the thermostat shows auxiliary or emergency heat most of the time, the heat pump may not be doing its share — and your electric bill will show it.
Iced Over and Staying That Way
Light frost that clears during defrost is normal. A unit that stays encased in ice usually has a defrost, airflow, or refrigerant problem.
Not Cooling in Summer
A heat pump that won't switch to cooling may have a reversing valve or control problem.
Outdoor Unit Won't Start
Humming, clicking, or silence from the outdoor unit can point to a capacitor, contactor, or motor problem.
Short Cycling or Loud Noises
Frequent on-off cycles, grinding, or rattling should be checked before they cause more damage.
What to Expect
A heat pump is two systems in one.
A heat pump moves heat instead of making it, and it reverses direction between heating and cooling. That adds parts a standard air conditioner doesn't have — a reversing valve, a defrost control, and often backup electric heat. We test all of them to find the actual cause.
Refrigerant work is done by an EPA Section 608 Universal certified owner. Low refrigerant usually means a leak, so we look for the cause rather than just topping it off.
- Defrost control and sensor problems
- Reversing valve problems
- Backup (auxiliary) heat problems
- Capacitor, contactor, and fan motor failures
- Refrigerant leaks and charge problems
- Thermostat setup and control wiring
Is steam coming off your heat pump?
In cold, damp weather a heat pump periodically runs a defrost cycle. You may see steam and hear the fan stop for a few minutes — that's normal. If the unit stays iced over or the house won't stay warm, give us a call.
Before You Call
What you can safely check.
- Make sure the thermostat is set to Heat or Cool as intended, not Emergency Heat.
- Check the indoor air filter and replace it if it's dirty.
- Look at the outdoor unit from a distance for snow, leaves, or debris blocking it.
- Don't chip ice off the unit or open any panels — you can damage the coil.
Cost
What affects the cost of a heat pump repair.
You'll know the price before any repair begins.
The part that failed
Capacitors and contactors are smaller repairs than a reversing valve, compressor, or refrigerant leak.
Refrigerant work
Finding and repairing a leak takes more time than a simple electrical part.
Brand and age
Some parts are brand-specific or harder to get for older systems.
Regular vs. after-hours
Calls outside regular hours are priced differently. We'll tell you before we come out.
A service-call charge applies to the visit and is credited toward the repair if you go ahead with it. After-hours calls are priced differently. Call 765-863-3333 for current pricing.
Repair or Replace
When a new heat pump makes sense.
We repair first when it's practical. A failed compressor or a major leak on an older system may make replacement the better value — and estimates for new systems are free.
How a Visit Works
We Diagnose. We Explain. You Decide.
A service-call charge applies to the visit. If you go ahead with the repair, it's credited toward the repair. You'll know the price before work begins, and work doesn't start until you approve it.
- 01
We Diagnose.
We inspect the equipment, test what needs testing, and work to find the actual cause of the problem.
- 02
We Explain.
We walk you through what we found, your repair or replacement options, and the price before any work begins.
- 03
You Decide.
You choose how to move forward. Work doesn't start until you approve the price.
Why Little Dillo
A local, owner-operated business.
You deal directly with Tyler, the owner, from the first call to the finished job. Same-day service is often available, but it isn't guaranteed. Special-order parts can delay a repair.
Payment: cash, check, debit card. 1-year labor warranty. Parts carry the manufacturer's or supplier's warranty.
More about Little Dillo- 10+ years of garage door and HVAC experience
- Licensed and insured
- Emergency service available 24/7.
- 1-year labor warranty
- EPA Section 608 Universal certified
- Authorized ACiQ dealer
- Mobile-home HVAC specialists
Customer Reviews
What customers say.
“Very friendly guy who made everything simple for us.”
“Great experience all around, from communication and getting the job done in a timely manner, to just being straight forward and honest.”
Common Questions
Straightforward answers.
Have a question that isn't listed here? Call765-863-3333and we'll be glad to help.
Is it normal for my heat pump to steam in winter?
Yes, during a defrost cycle. The fan usually stops for a few minutes and you may see steam. If the unit stays covered in ice, call us.
Why is my heat pump using emergency heat?
Emergency or auxiliary heat is backup electric heat. If it runs most of the time, the heat pump may not be working properly, or the thermostat may be set up incorrectly. We'll find out which.
Do you repair all heat pump brands?
Yes. We repair all makes and models. Parts availability can vary.
Do you work on dual-fuel systems?
Yes. We repair heat pumps paired with gas furnaces, including the controls that switch between them.
Do you offer emergency heat pump repair?
Yes. Emergency service is available 24/7. Regular hours are Monday through Saturday, 7 am to 6 pm.
Is your repair work warrantied?
Yes. Our labor carries a 1-year warranty, and parts carry the manufacturer's or supplier's warranty.
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